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You are here: Home / Archives for Online Marketing / Social Media Optimization

July 12, 2018 by stuartinfiji

What’s the right Booking Engine choices for an SME Tourism Business

Booking engines are one of the most helpful tools for SME Tourism Businesses to have. Here are 3 reasons having a booking engine is essential:

  1. A booking engine will do all the scheduling work for you and will therefore save you a lot of time. You’re likely out of the office all day leading tours and managing your team, you don’t want to then spend your evenings corresponding with potential guests and finding ways to fit them into your tour schedule. A booking engine will take this part of your job out of the equation.
  2. Having a booking engine on your website will make your customers’ experiences better. It’s a smooth journey for them, and they don’t need to wait for you or someone from your team to respond. They book their trip and know immediately that they’ve been confirmed. If you don’t have a booking software, a portion of your potential customers are likely fading out and finding other activities or booking with your competitors in the time it takes to correspond with them.
  3. If you work with travel agents, you are probably used to having to update them on your team’s availability. But with a booking engine, you can add them to your account, and the agents who sell your tickets can automatically know everyone’s schedule, freeing up time for whoever manages your team.

[Read more…]

Filed Under: Online Marketing, Social Media Optimization Tagged With: booking, business, channel manager, Expedia, network, Orbitz, reservations, sale, Sme, Travelocity

May 11, 2018 by stuartinfiji

The everyman guide to EU’s General Data Protection Regulation (GDPR)

This article contains information about legal frameworks and compliance related to personal data, specifically in relation to the upcoming General Data Protection Regulation (GDPR) from the EU legal eagles. Exciting huh? Yeah, okay so maybe not, but it is vital that you know about it for your business where ever you are based.

[Read more…]

Filed Under: News, Online Marketing, Social Media Optimization

September 29, 2012 by stuartinfiji

Ultimately who owns your Facebook Business Page?

Ffacebook brand pages

Facebook Pages are all the rage and with good reason: Every business that deals with people needs one because Facebook is where the people are!

Problem is most small to medium-sized business owners are busy, don’t have the time and would simply prefer to have someone else do it for them.

Facebook “experts” everywhere are offering to help create with the ‘difficult’ task of creating Facebook Pages for busy professionals who want them.

Fact is, a basic Facebook Page is very easy to create and sometimes you’ll hear someone say “sure, I can do it for you,” but before you let them, here are a few pointers to ensure that your Facebook Page is the property of your business.

[Read more…]

Filed Under: Online Marketing, Social Media Optimization

March 16, 2012 by stuartinfiji

Resort Support named One of Constant Contact’s 2012 All Stars

Constant Contact

Resort Support recognised for achieving
exemplary marketing results for its clients

Suva, Fiji— 16 March 2013– Resort Support, a provider of online marketing and support to the tourism industry in Fiji, has received the 2012 All Star Award from Constant Contact®, Inc. (NASDAQ: CTCT), the trusted marketing advisor to more than half a million small organisations worldwide.

Each year, a select group of Constant Contact customers are honoured with the All Star Award for their exemplary marketing results. Resort Support’s results for its clients ranked among the top 10% of Constant Contact’s customer base.  [Read more…]

Filed Under: News, Online Marketing, Social Media Optimization Tagged With: Constant Contact, email, Resort Support

February 29, 2012 by stuartinfiji

The Early Bird’s Guide To Timeline On Facebook Pages

Great Article from AllFacebook by Nathan Latka:


Timeline will become the most effective online tool for brand building whenever Facebook releases the feature for brand pages.

Whether or not Facebook announces a beta test of timeline for pages at the first ever marketing conference in New York, here are four things that brands can do to anticipate the changes. [Read more…]

Filed Under: Social Media Optimization Tagged With: Facebook, network, social, timeline

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