Resort Support

Resort Support recognised for achieving
exemplary marketing results for its clients

Suva, Fiji— 16 March 2013– Resort Support, a provider of online marketing and support to the tourism industry in Fiji, has received the 2012 All Star Award from Constant Contact®, Inc. (NASDAQ: CTCT), the trusted marketing advisor to more than half a million small organisations worldwide.

Each year, a select group of Constant Contact customers are honoured with the All Star Award for their exemplary marketing results. Resort Support’s results for its clients ranked among the top 10% of Constant Contact’s customer base. 

Constant Contacts 2012

The team at Resort Support have been operating many different tourism products throughout the the Fiji Islands and the South Pacific, from dive shops to cruise ships, from hotels to resorts and environmental management.

The two principals of Resort Support are Stuart Gow and Helen Sykes have over 25 years of tourism experience between them operating small-medium tourism products throughout the Caribbean, Central America and the Fiji Islands.

Stuart Gow, Director of Resort Support, said ‘We’re very proud and happy to be recognised by Constant Contact for achieving strong marketing results for our clients here in Fiji. Constant Contact’s tools have helped all our clients in the following specific ways to better manage customer/ constituent relationships and engagement.”

He continued, “In the coming year this will become even more important as more and more of the global community are wired through mobile devices as well as their desktops. A consistent customer engagement is important to all of our client’s businesses, and we are planning to leverage Constant Contact as a key component of our marketing plans to develop these relationships in the year ahead.”

All of Constant Contact global customers using any combination of the company’s Email Marketing, Event Marketing and Online Survey tools are eligible for this award. Constant Contact looked at the following criteria to select 2011’s All Stars:

Frequency of campaigns, events and surveys

  • Open, bounce and click-through rates
  • Event registration rates
  • Survey completion rates
  • Use of social features
  • Use of mailing list sign-up tools
Constant Contacts 2012

“There is nothing we like more than to see our customers finding success. It’s the reason Constant Contact was founded and it’s a thrill to see the fantastic results that our All Stars are achieving,” said Gail Goodman, CEO of Constant Contact.

“This group is really leading the charge when it comes to delivering relevant, engaging content that drives real business results. We salute this year’s All Stars for their success, and are honoured to have played a part in their achievements.”

About Resort Support

We help small-medium size tourism businesses during their development and growth, and have a range of services to assist them in times of change. Our approach enables just the right level of support to suit the cleints own particular circumstances, so that they can achieve a higher level of consistency in product, service and profitability!

We provide individually tailored, practical and effective solutions suitable for small-medium size businesses, and have developed a range of packages to suit our clients specific marketing needs

About Constant Contact, Inc.

Constant Contact is revolutionising the success formula for small organisations through affordable, easy-to-use Engagement MarketingTM tools that help create and grow customer relationships. More than half a million small businesses, nonprofits, and associations worldwide rely on Constant Contact to drive ongoing customer dialogues through email marketing, social media marketing, event marketing and online surveys. All Constant Contact products come with unrivalled KnowHow, education and free coaching with a personal touch, including award-winning customer support.

Constant Contact and the Constant Contact Logo are registered trademarks of Constant Contact, Inc. All Constant Contact product names and other brand names mentioned herein are trademarks or registered trademarks of Constant Contact, Inc. All other company and product names may be trademarks or service marks of their respective owners.

Constant Contact makes it easy and affordable to build strong relationships with your customers. Try our FREE 60-Day Trial.

Media Contact:

Mr Stuart Gow

Resort Support

t: (679) 997 5416



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