Booking engines are one of the most helpful tools for SME Tourism Businesses to have. Here are 3 reasons having a booking engine is essential:
- A booking engine will do all the scheduling work for you and will therefore save you a lot of time. You’re likely out of the office all day leading tours and managing your team, you don’t want to then spend your evenings corresponding with potential guests and finding ways to fit them into your tour schedule. A booking engine will take this part of your job out of the equation.
- Having a booking engine on your website will make your customers’ experiences better. It’s a smooth journey for them, and they don’t need to wait for you or someone from your team to respond. They book their trip and know immediately that they’ve been confirmed. If you don’t have a booking software, a portion of your potential customers are likely fading out and finding other activities or booking with your competitors in the time it takes to correspond with them.
- If you work with travel agents, you are probably used to having to update them on your team’s availability. But with a booking engine, you can add them to your account, and the agents who sell your tickets can automatically know everyone’s schedule, freeing up time for whoever manages your team.