Business Planning
Resort Support’s Business Planning Services have been successful with our following clients.
Matava Resort – Kadavu
2006- 2006
Contracted to develop the Tactical Marketing Plans for resort, dive centre and gamefishing operations concentrating on online marketing.
· Involved niche directory listing, BLOG set-up, email marketing setup and article submissions.
Blogs:
Paradise Taveuni
2006-2007
Contracted to develop the Strategic and Tactical Marketing Plans for resort concentrating on online marketing.
· Involved SEO, SEM, BLOG set-up, email marketing setup, domain work and website re-launch.
Blogs:
Beqa Adventure Divers
2006
Contracted to develop the Marketing Plan for dive centre concentrating on online marketing.
· Involved SEO, SEM, BLOG set-up, email marketing setup, domain work and website re-launch.
Tui Tai Adventure Cruises – Active Fiji
2005-2006
Stuart Gow was contracted as the General manager/ Senior Executive Manager responsible to Board of Directors for strategic planning, operations & crew of 36. Primary directive was business development & growth.
- Designed and project managed $1 million, 4 month refit of all accommodations/cabins on Tui Tai adventure cruise ship
- Increased on board sales and profit by designing & installing in-house dive operation on adventure cruise ship
- Reduced costs and increased safety by designing & implementing new Food & Beverage Management System (including HACCAP)
- Reduced accounts receivable by recommending and implementing MYOB Premier v9 including Payroll as Accounting system
- Increased occupancy from 62% 2005, to 84% 2006 (mean) by designing & implementing new Marketing Plan and Reservations System.
Beqa Adventure Divers
2005- 2006
Contracted to develop the Business plan for a new dive centre as a specialist shark feeding operation
· Developed and implemented business plan and 5 year budget projection for dive centre within time and budget.
Matava Resort – Kadavu
2005- 2006
Contracted to develop the Business plan for a new dive centre as a specialist shark feeding operation
· Developed and implemented business plan and 5 year budget projection for dive centre within time and budget.
Shangri-La Fijian Resort
2004
Senior consultant and designer contracted to design and implement a custom proprietary Shangri-La Watersports Safety Management System (SWSMS)
· Achieved safety target within time and under budget
· Implemented and trained 28 staff in Fiji?s first structured Watersports Safety program
Yasawa Island Resort
2000
Resort Consultant & Project Manager, Contracted to design, build and operate a new dive centre in a remote 5 star luxury resort
- Designed/project managed 5 month construction, set-up and staff training within time and budget in remote location
- Increased Resort sales and profit by designing & installing in-house dive operation
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